Spring Clean


Young entrepreneur Hollie Robinson, founder of Spring Clean, is delighted with the professional services provided by her bookkeeper, IAB member, Gary Martin of Back to Black Bookkeeping, Norwich.  She explains why bookkeeping is important to her business.

Hollie Robinson founded Spring Clean in Norwich nearly two years and now employs 14 people. The commercial and domestic cleaning business has won contracts for offices, school and other sites, using hi-tech time and quality monitoring technology. Hollie recently added a laundry, ironing and dry cleaning enterprise. She studied for a business degree in an American university before working on apprenticeships and NVQ for a training provider. She is 24.


“I met Gary through networking events and we went on a small business course so I got to know him better through that. I asked him if he would start looking at my stuff. When I started my business, I didn’t really know anything about business so I didn’t know what I needed.

“I’d been an employee before, but never had my own business or needed to worry about the things I now had to do. Gary had a look and basically told me everything I needed to be doing. He took over and did it.

“He’s been really helpful. He’s the type of guy who doesn’t talk above your head. He explains it in my language, which is one of the things I like most about him. He goes above and beyond what I pay him to do.

“The business has developed and grown quite a lot in the last 18 months and become Vat-registered. I have 14 employees. Gary does the whole thing for me, including payroll. I had no ideas what the Vat threshold was. He took that all off my hands. He literally told me: ‘Don’t worry, I’m going to handle it all for you.’

“So honestly, I would not be where I am without him. He’s completely taken it on which is amazing.

“I would have been plodding along thinking everything was great but the business would have come to a bit of a standstill.

“He does so much for me each month and makes sure he’s always one step ahead of the game. He’s given me a lot of advice about what I should be doing. I’ve set up another business and he’s handling all that.

“He’s definitely helped my growth. He’s excited to see me grow and helped me so much. It’s really nice to have a bookkeeper like that – he’s really great.

“Gary does bookkeeping for several people I know and I trust him as a person. When you trust somebody on a personal level you’re going to get a really good service. I would recommend him. It’s well worth the money I spend for my peace of mind.

“We’re both looking to grow and we can do that together.”